Data protection complaint

If you are unhappy with how we have handled your personal information, please tell us. We would rather hear from you and put it right.

We aim to acknowledge your complaint within 2 working days and to give you a substantive response within 14 working days. If we need longer, we tell you why and give you a new date. Complaining does not affect your legal rights or the care you receive.

Tell us what happened

You can also go straight to the regulator

You do not have to come to us first. You can complain to the Information Commissioner's Office at https://ico.org.uk/make-a-complaint/, on 0303 123 1113, or by writing to Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

For service complaints that are not about personal information, see our Complaints Policy. To exercise a data-protection right, use the privacy request form.